Legal

Privacy Policy

FOQUS Vision B.V. · Last updated: June 2026

This page is provided for transparency and should be reviewed periodically.

This Privacy Policy applies to the website foqus-vision.com and, where relevant, to the FOQUS platform and related products and services provided to business customers.

1. Introduction

FOQUS Vision B.V. ("FOQUS", "we", "us" or "our") is committed to handling personal data responsibly and transparently. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and what rights you have.

FOQUS operates exclusively in a B2B context. We do not offer services or products directly to consumers.

2. Who we are

FOQUS Vision B.V.

Vlierdenseweg 143, Vlierden, Netherlands

Chamber of Commerce (KvK): 97977578

VAT number: NL86831041B01

Email: info@foqus-vision.com

3. What personal data we collect

Website visitors and contact form

•Name and company name

•Business email address

•Phone number (if provided)

•Message content submitted via the contact form

•IP address and basic technical browser data (where applicable through server logs or future analytics tools)

Customer systems and users

•Operator IDs and user account information within the FOQUS platform

•Inspection images and production data generated during use of QUBE and OptIQ

•Audit logs and usage metadata

4. How we collect personal data

•When you submit a contact form on our website

•When you contact us directly by email or phone

•When your organisation enters into a commercial relationship with FOQUS

•When operators or users interact with the FOQUS platform at a customer site

•In the future, through analytics or marketing tools (see Section 7)

5. Why we process personal data

•To respond to enquiries and demo requests submitted via the contact form

•To manage B2B sales follow-up and commercial relationships

•To provide, maintain and support FOQUS products and services

•To enable customer operators and users to use the FOQUS platform

•To generate inspection logs and traceability records for customers

•To improve our products and services, in a customer-specific context only

•To comply with applicable legal obligations

6. Legal bases for processing

•Legitimate interest — for B2B sales follow-up and responding to contact requests

•Contract performance — for delivering agreed products and services to customers

•Legal obligation — for retaining financial and administrative records as required by law

•Consent — for any marketing or analytics activities where legally required, such as newsletter subscriptions or future tracking cookies

7. Website analytics, marketing tools and LinkedIn integration

We do not currently use active analytics or marketing tracking on this website. We may in the future implement tools such as Google Analytics (via Google Tag Manager) and LinkedIn Insight Tag to understand website usage and reach relevant business audiences.

If and when such tools are activated, we will implement a cookie consent mechanism and update this policy and our Cookie Policy accordingly. Any tracking scripts will only be activated after a consent mechanism is in place.

We use the LinkedIn API to display recent posts from the FOQUS LinkedIn company page on our website. This integration retrieves publicly available post content from LinkedIn and does not involve collecting or storing personal data of website visitors. LinkedIn may set cookies or use other tracking technologies when content from or connected to LinkedIn is loaded. Please refer to LinkedIn's Privacy Policy for more information on how LinkedIn processes data.

8. Customer systems, inspection data and operator IDs

When FOQUS is deployed at a customer site, the FOQUS platform may store inspection images, operator IDs, user accounts, production data and audit logs. This data is collected on behalf of and for the benefit of the customer.

By default, customer inspection data is stored locally or on-premise at the customer's facility. Cloud storage may be an option if agreed with the customer, for example where local storage capacity is insufficient.

FOQUS does not use customer inspection data freely. We do not use inspection images or production data from one customer to train, improve or benefit models used for other customers. Model improvement is strictly customer-specific.

9. Remote support

FOQUS may access customer systems remotely only when the customer explicitly requests or authorises such access for the purpose of support, maintenance or troubleshooting. Remote access sessions are not conducted without the customer's prior knowledge and approval.

10. Model training and customer data

AI models trained within the FOQUS platform are trained exclusively on data belonging to the relevant customer. Inspection images are not used to train or improve models for any other customer or project. Model improvements and corrections are applied solely to the customer-specific model for which they were made.

11. Data storage and hosting

The FOQUS website is hosted by VanderHoffICT, with servers located in the Netherlands. Customer platform data is stored by default on-premise at the customer's facility. Where agreed with the customer, cloud storage may be used as an alternative or supplement to local storage.

12. Sharing data with service providers

We may share personal data with trusted third-party service providers who assist us in operating our business, including:

•HubSpot — CRM and B2B sales follow-up. A Data Processing Agreement is in place with HubSpot Inc. via their standard DPA.

•ClickUp — CRM and internal project management. A Data Processing Agreement is in place with ClickUp Inc. via their standard DPA. ClickUp stores data by default in the United States.

•LinkedIn — we use the LinkedIn API to retrieve and display our company posts on the website. No personal data of visitors is shared with LinkedIn through this integration.

•VanderHoffICT — website hosting, servers located in the Netherlands.

•Future analytics or marketing tools, subject to consent.

We do not sell personal data to third parties.

13. International data transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place. The following US-based providers process data under Standard Contractual Clauses (SCC) as part of their standard Data Processing Agreements:

•HubSpot Inc. — data transferred to the US on the basis of Standard Contractual Clauses.

•ClickUp Inc. — data stored by default in the US on the basis of Standard Contractual Clauses. EU data residency is not available on the current plan.

VanderHoffICT stores data in the Netherlands, within the EEA. No international transfer applies.

14. Retention periods

FOQUS aims to retain personal data no longer than necessary for the purpose for which it was collected. The following indicative retention periods apply, subject to applicable legal obligations and contractual agreements:

•Leads and CRM contacts — generally 6 to 36 months for active B2B sales follow-up. Data may be deleted earlier if consent is withdrawn, an objection is made, or if there has been no relevant activity for 12 months, unless there is a legitimate reason to retain it.

•Customer account, contractual and administrative records — retained while the customer relationship is active and afterwards as needed for contractual, financial, tax, audit or legal purposes, typically 7 to 10 years where applicable.

•Inspection logs — generally 1 to 3 years, depending on customer configuration, troubleshooting needs, performance optimisation, audit support requirements and contractual agreements.

•Project and demo data — generally 30 to 90 days after evaluation or configuration, unless otherwise agreed, then deleted or returned where appropriate.

15. Security

FOQUS takes reasonable technical and organisational measures to protect personal data. The following measures are in place, where applicable depending on the customer configuration:

•Role-based access controls — different access levels for operators, quality managers and administrators

•User account management and user permissions

•Audit logging of user activity within the platform

•Encryption of data in transit using TLS

•Remote access only upon explicit customer request or authorisation

16. Your rights

Where FOQUS processes personal data for which it acts as a data controller, individuals have the following rights under applicable law:

•Right of access to personal data held about you

•Right to rectification of inaccurate data

•Right to erasure ("right to be forgotten") where applicable

•Right to restriction of processing

•Right to data portability

•Right to object to processing based on legitimate interest

•Right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@foqus-vision.com. We will respond within the timeframe required by applicable law.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): www.autoriteitpersoonsgegevens.nl

17. Contact

For questions about this Privacy Policy or the way we handle personal data, please contact us:

FOQUS Vision B.V.

Vlierdenseweg 143, Vlierden

info@foqus-vision.com

FOQUS Vision B.V. does not currently have a designated Data Protection Officer. As a small B2B organisation that does not process personal data on a large scale or engage in high-risk processing activities, we are not required to appoint a DPO under applicable law.